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DVA RAP

 Mobility and Functional Support (MFS)

 

*  DVA RAP MFS ParaQuad CATALOGUE (Watercomfort supplier & service of most equipment)

*  DVA RAP MFS Watercomfort Reissue  Summary updated regularly  (full description upon request)

*  DVA RAP MFS Watercomfort Reissue  word file updated regularly

*  Paraquad NSW DVA RAP MFS Product list (updated 24.11.04)
*  Watercomfort Company Network & Service Information

*  Prescriber info to complete for contact information

 

Mobility and Functional Support (MFS)

One of the two approved DVA MFS contractors is ParaQuad NSW. ParaQuad NSW commenced on the 1st October 2004.

 

Watercomfort Company is a ParaQuad NSW Subcontractor

 

 

Contact details for ParaQuad NSW

Phone: 1300 799 243 Fax: 1300 799 253

6 Holker Street, Newington NSW 2127

www.paraquad.nsw.asn.au

 

ParaQuad NSW also have a number of local sub-contractors. Further information regarding local sub-contractors can be obtained by contacting ParaQuad’s MFS Contract Manager on 1300 799 243

 

 

 

Watercomfort Company NSW & ACT DVA NETWORK

Committed to Quality products, Quality Service,

Integrity and Honesty

 

Watercomfort Company NSW & ACT DVA network includes Watercomfort Company plus eight other distributors allowing you to work with a local representative for sales & service.

 

Watercomfort Company personnel who have been trained will be identified with photo identity (excluding distributors) will deliver, install and instruct in the correct usage of prescribed items. A delivery docket and business card will be left with the Veteran.

A listing of prescriber relevant daily deliveries will be forwarded to the prescriber identifying Veteran NX number via the prescriber nominated preferred contact method.

 

For continuity of service Watercomfort Company has assigned local area managers within Sydney Metro & Regional, Central Coast and Hunter.

 

Watercomfort Company Phone 1300 734 664


 

Watercomfort Company incorporating

AAMK Rehabilitation & HomeCare Supplies

 

Watercomfort Company NSW & ACT DVA NETWORK

 To ensure your order when placed through ParaQuad NSW is passed onto Watercomfort and your local Watercomfort area manager

(to deliver & install your veteran’s equipment),

or to the applicable Watercomfort network local area representative you need to ensure you write the preferred supplier name on the NEW DVA RAP order form

updated September 2004 download www.dva.gov.au/nsw/services/publications/minor_mods_direct_order.pdf

 

OR if not linking from WCC site: www.dva.gov.au - select States, select NSW, in Top stories select “New Occupational Therapy Forms Added”, select the first form “Equipment & Minor Modifications Direct Order Form”

 

 

Watercomfort Company

OR

The applicable network local area representative

 

Link to network local area representative contact details

Access Medical Rehab, Ballina Hospital at Home, Koala T Care, Mobility Matters, Independent Home Care & Surgical Supplies , South Coast Independent Living Supplies, Regency Medical at Lake Cargellico, Regency Medical at Parkes

 

Watercomfort Company

Head Office Ph 9531 1699

Fax 9531 1799

DVA Veteran Service After hours Phone 1300 734 664

Email: dva@watercomfort.com.au

Contacts: Head Office: Ann Knox, Melissa Thompson

 

Watercomfort Company:

Sydney Metro, Regional  West to Mountains/Lithgow, South to Nowra, West to Goulburn

 

Sales area Manager: Colin Morgan 0408 402 405

Sales area Manager: Eric Morgan 0408 971 298

Sales area Manager: Marshall Uhr 0407 893 951

Central Coast & Hunter Region

Sales area Manager: Tony Gafa 0419 206 984

 

*   WCC Network suppliers list

You may contact Watercomfort for post codes covered by each supplier in the network or contact your local area representative for their post code listing   or link  *  Network NSW ACT Postcodes

 

Watercomfort Company NSW & ACT DVA NETWORK

Phone 9531 1699

 

ORDERING

Orders are processed through ParaQuad and passed onto Watercomfort Company or the  network local area representative.

Please use the NEW September 2004 DVA RAP ORDER FORM  and hand write supplier as Watercomfort Company  or  the applicable network local area representative  OR we will not receive the order.

 

PRODUCT ASSESSMENT & OR TRIAL

Please contact Watercomfort Company direct or applicable network local area representative

 

PRODUCT INFORMATION

The product listing will be available on WCC & ParaQuad NSW web sites as well as a hard copy

The reissue stock will be available on WCC & ParaQuad NSW web sites.

Please contact Watercomfort Company direct  or applicable network local area representative for further details.

Product specifications can be emailed, faxed, posted, provided on disk or on our website.

 

DELIVERIES

Prescribed items will be delivered and installed by your Watercomfort Company direct or applicable network local area representative

 

SERVICE ENQUIRIES

Please contact Watercomfort Company direct or applicable network local area representative

REISSUE ITEMS
Please contact Watercomfort Company direct or applicable network local area representative for Pickup and Reissue stock

 

 


Welcome to our WATERCOMFORT NETWORK

servicing NSW & ACT Veterans

 

Access Medical Rehab

Wodonga

Ph: 6056 7414  Fa: 6056 5414 Email: accesstb@hotkey.net.au       

Contacts: Tracy Boland

 

Hospital at Home Ballina

Ballina

Ph: 6686 4321  Fa: 6686 0480  Rod Mobile: 0429 614 383
Email: hospitalathome@bigpond.com   

Contacts: Rod Fraser

 

Koala T Care

Laurieton

Ph: 6559 5911 Fax: 6559 5922  Email: koalatchairs@tsn.cc  

Contacts: Michael Hayward & Wayne Twomey

 

Mobility Matters

Canberra

Ph: 6280 7244 or 6239 1381  Fax: 6239 1281 Email: sales@sos-canberra.com.au

Contacts: Alison & Andy Vigners

 

Independent Home Care & Surgical Supplies Pty

Wollongong

Ph: 4227 4315  Fax: 4227 4316  Email: ihc@ihcss.com.au

Contacts: Lyn Walsh

 

South Coast Independent Living Supplies

Nowra

Ph: 4221 3383  Fax: 4423 3397  Email: nowrails@ihcss.com.au
Contacts: Amanda Nicholson

 

Regency Medical

Lake Cargellico

Ph: 6898 1700  Fax: 6898 2032 

Contacts: Derek Mansley

Parkes

Ph: 6862 1300  Fax: 6898 2032  Freecall: 1800 675 434

 

Watercomfort Company

Sydney Metro, Regional  West to Mountains/Lithgow, South to Nowra, West to Goulburn

Ph: 1300 734 664  Fax: 9531 1799  Email: dva@watercomfort.com.au

Contacts Head Office: Ann Knox, Melissa Thompson


Prescriber Contact Details

 

Please only complete the information of your choice
and return to
Customer Service at Watercomfort Company
OR The applicable network local area representative

 

 

Name:…………………………………………………..Area:………………………………………………

 

 

Profession/Organisation/Position:……………………………………………………………………

 

 

 

In order to better serve you, please nominate the most suitable means of contact

 

 

Phone……………………………..Fax:(….)………………..………Mobile………….………………..

 

Email:…………………………………………………….……

 

SMS: …………………………………………………………..

 

 

For daily delivery listings please nominate the most suitable method:

 

Email………...….Fax…….……….SMS……………………
 
  To ensure your order when placed through ParaQuad NSW is passed onto Watercomfort or the applicable network local area representative to deliver & install your veteran’s equipment, you need to ensure you write the preferred supplier on the NEW order form (download by direct link)

www.dva.gov.au/nsw/services/publications/minor_mods_direct_order.pdf

 

OR if not linking from WCC site: www.dva.gov.au - select States, select NSW, in Top stories select “New Occupational Therapy Forms Added”, select the first form “Equipment & Minor Modifications Direct Order Form”

Supplier

Watercomfort Company

OR

The applicable network local area representative

otherwise Watercomfort or the applicable network area representative will NOT receive the order